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Early Stage Collections Servicing Representative

Company: Mechanics Bank
Location: Henderson
Posted on: January 6, 2022

Job Description:

Job Description Mechanics Bank Auto Finance is searching for a Collections Representative in our Henderson, NV Office or Texas Office. * Call Center Work Environment* Job Summary: In this role, you will be responsible for resolving delinquency on automobile loans, negotiating payment arrangements; skip tracing to locate customer or unit and reviewing accounts for repossession. This position is in a manual queue-based calling environment with substantial auto dialing. SA DSC Level 2's work in a structured team setting with shared goals. What you will do: * Review open accounts for collection and skip trace efforts * Handle inbound/outbound collection calls in a professional manner * Collect customer payments in accordance with payment due dates * Strategize work queues according to company objectives * Skip trace to locate customer or unit Identify opportunities for account recourse * Send all applicable statutory notices * Review accounts for repossession * Identify issues attributing to account delinquency and review with supervisor as needed * Review and monitor any assigned accounts and all applicable collection reports * Provide timely follow-up on payment arrangements * Follow and maintain policies and procedures in all aspects of the position * Perform other assignments and duties as directed by supervisor. Who you are: * High School diploma, or general education degree (GED) required and College degree * 2+ years in collections and skip tracking experience required (Auto Collections experience preferred) * Working knowledge of Fair Debt Collection Practices Act (FDCPA) * Computer Skills Proficient in Microsoft Office Suite Internet Explorer * Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law. * Please view Equal Employment Opportunity Posters provided by OFCCP here. * To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit https://www.mechanicsbank.com/California-Consumer-Residents

Keywords: Mechanics Bank, Henderson , Early Stage Collections Servicing Representative, Accounting, Auditing , Henderson, Nevada

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