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Collections & Recovery Lead

Company: Barclays Plc
Location: Henderson
Posted on: June 19, 2022

Job Description:

Collections and Recovery Lead

Henderson, NV

As a Barclays Collections and Recovery Lead, you will partner with departmental Audit, Compliance, Legal and Sourcing Legal teams to understand and mitigate risks related to supplier and ensure compliance. You will maintain key documentation regarding supplier performance, risks, management and strategy. You will also provide analysis and root cause as part of incident management and closure. Assisting Legal Matters team with executing affidavits and serve as witness for the bank and assist Recovery Operations with day to day tasks.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

* Ensuring suppliers are adhering to Recovery Operations guidelines and addressing any non-compliance
* Utilizing monthly and daily reports to reconcile supplier inventory reviewing trends and identifying discrepancies and escalating any issues when appropriate
* Defining and implementing process controls to ensure adequate supplier performance and alignment within overall supplier network
* Reviewing and evaluating process controls for gaps, issues and process improvement opportunities
* Ensuring account service level audits are conducted quarterly for all Recovery suppliers with Document results of reviews, expectations and action items
* Working with suppliers to remediate all audit items
* Ensuring all appropriate process documentation is up to date and managing supplier adherence to guidelines
* Providing supporting analysis of incidents, root cause and recommended approach to solutions

What we're looking for:

* Four-year college degree in related field and/or five+ years related experience
* Two+ years' experience in Recoveries / Debt Sale environment
* SAS knowledge
* Ability to travel domestically

Skills that will help you in the role:

* Demonstrated management skills
* Ability to communicate effectively with senior figures, internally and external
* Detail oriented, organized, collaborative and a critical thinker
* Planning skills in developing, monitoring and delivering on project plans

Where will you be working?

You will be working at Barclays Services, Henderson, NV's fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today's demands, answering tomorrow's questions, and redefining the future of customer support in finance.

Keywords: Barclays Plc, Henderson , Collections & Recovery Lead, Accounting, Auditing , Henderson, Nevada

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