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Managing Director, Fair & Responsible Banking

Company: Charles Schwab & Co., Inc.
Location: Henderson
Posted on: September 22, 2022

Job Description:

Your OpportunityWe believe that, when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client's goal with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm, and the world. We live and bring to life the concept of 'own your tomorrow' every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.As a company, we were established by Chuck over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible, and understandable for all. As we enter our fifth decade, we are looking for talented, innovative, and driven people who believe they can help themselves, and our clients, create a better future.As the Managing Director of Fair & Responsible Banking, you will lead a team responsible for ensuring we're living up to our commitments and serving our clients with the highest standards of fairness and equity.This is the right thing to do, for our clients, our communities, and our business. Your team will also be responsible for 1st Line of Defense (1LOD) bank regulatory consumer compliance, including deposit compliance, lending compliance, with a specific focus on Fair Lending and UDAAP. These regulations are overseen directly by the Consumer Financial Protection Bureau (CFPB), and indirectly by Federal Reserve Bank-Dallas (FRB-D) and the state of Texas (Department of Savings & Mortgage Lending). You will focus directly on maintaining Schwab's strong record of compliance and managing risks associated with rising expectations to ensure we maintain the trust and confidence of our clients and regulators. As the Managing Director, you will focus directly on maintaining Schwab's strong record of compliance and managing risks associated with rising expectations to ensure we maintain the trust and confidence of our clients and regulators.What you are good at

  • Serve as an internal and external thought leader in the Fair & Responsible Bank space, advocating for our clients, our communities, and our business.
  • Lead the annual development and execution of our Diverse Markets strategic plan, designed to ensure we're meeting the home lending needs of all our clients. This includes development and execution of novel strategies to expand our reach in historically underserved client markets.
  • Oversee the 1LOD Fair Lending Compliance Program for Charles Schwab Bank (CSB) and Charles Schwab Premier Bank (CSPB), including an annual self-assessment, development and execution of a fair lending strategic business plan, and regular reporting to executive management and the Board.
  • Ensure we're treating our clients fairly and equitable in all their interactions with CSB and CSPB, including compliance with Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) across the BTS Enterprise based on expanded regulatory requirements determined by the CFPB.
  • Monitor the team's compliance with multiple consumer lending regulations across the Banks and our vendors (e.g., Rocket Mortgage).
  • Manage the 1LOD Bank Regulatory Compliance Program office, which coordinates and manages 1LOD consumer bank regulatory compliance programs across our bank entities and enterprises.
  • Regularly engage with the CFPB and the FRB-D (as well as the state of Texas), developing strong working relationships and effectively telling our story and managing regulatory risks.
  • Effectively influence our Investor Services (IS) and Advisor Services (AS) partners, securing and deploying significant amounts of marketing and grant funding, and working closely with community partners to meet the credit needs of our diverse client base.What you have
    • Minimum of 10 years of banking or financial services leadership experience in an environment of similar scale and complexity, overseeing diverse teams and motivating employees to achieve both tactical and strategic delivery goals.
    • Strong track record of shaping strategy and leading with influence.
    • Experience staying abreast of the evolving regulatory landscape and demonstrating impeccable judgement to prioritize numerous initiatives in flight.
    • Exceptional communicator with the ability to build credibility and confidently convey information regarding Schwab's regulatory compliance.
    • Proven success navigating a fast-paced and technically complex environment.
    • Successful history of building and cultivating strong authentic relationships with internal/external business partners to create alignment and support.
    • Demonstrated experience evaluating regulations, articulating potential impacts to the Firm, and working with business partners to implement action plans.
    • Bachelor's degree required. MBA or post-graduate degree preferred.Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home-today and in the future. Explore .Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click to see the policy. Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call .TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Keywords: Charles Schwab & Co., Inc., Henderson , Managing Director, Fair & Responsible Banking, Accounting, Auditing , Henderson, Nevada

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