Medical Support Assistant - North Las Vegas
Company: Ansible Government Solutions
Location: North Las Vegas
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Overview Ansible Government
Solutions, LLC (Ansible) is currently recruiting multiple Medical
Support Assistants (MSA) to support the VA Southern Nevada
Healthcare System (North Las Vegas VAMC) located at 6900 N Pecos
Rd, North Las Vegas, NV 89086. Multiple shift schedules are
available. In the assigned area, the MSA performs a full range of
duties related to the delivery of healthcare services in an
inpatient or outpatient setting. The position requires the ability
to follow directions, determine priorities as they relate to basic
patient needs within the scope of an MSA, and use organizational
and observational skills. Ansible is a Service-Disabled
Veteran-Owned Small Business (SDVOSB) providing Federal customers
with solutions in many arenas. Our customers face wide-ranging
challenges in the fields of health care, national security, and
information technology. To address these challenges, we employ
intelligent and committed staff who take care of our customers’
success as if it is their own. Responsibilities The MSA functions
within the policies and procedures of the VA facility where
assigned and provides the following services: Experience with
providing Prep instructions to the Veteran or patient. Making
appointments accurately based upon order or consult Ability to
create notes, refer consults, modify, and retrieve sensitive
information/data into the Veteran’s Electronic Medical Record.
Making and receiving Outbound and inbound calls at a high volume
Communicates in a courteous and professional manner, performing
check-in process timely and efficiently to improve flow and
decrease wait times. Follows appropriate Steps in sequence to
review prep instructions with Veteran, register exam, print, and
check-in. Communicates with all internal and external customers in
a courteous, positive, open, honest, cooperative manner, and treats
all with dignity and respect. Resolves issues and carries them
through to completion in a timely manner appropriate to the
situation; directs inquires to appropriate personnel or department
when unable to personally address the issue. Informs
supervisor/lead or appropriate management official of any issue or
potential indictment where a customer may be dissatisfied or angry
as a result of information provided. Interacts with Veterans,
supervisors, staff, visitors and non-VA personnel reflecting a
working knowledge of cultural difference in language, communication
style, physical limitations and other diversity-related factors.
Overview High school diploma or equivalent One (1) year of
post-secondary education is preferred but not required Six (6)
months of experience in clerical, office, or other work that
indicates the ability and skills needed for the position All
candidates must be able to: Sit, stand, walk, lift, squat, bend,
twist, and reach above shoulders during the work shift Lift up to
50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a
reasonable distance Push/pull with 30 lbs of force All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.
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Keywords: Ansible Government Solutions, Henderson , Medical Support Assistant - North Las Vegas, Customer Service & Call Center , North Las Vegas, Nevada
