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Membership Sales Director

Company: Bobby Jones Links
Location: Henderson
Posted on: April 2, 2021

Job Description:

Bobby Jones Links is seeking a Membership Sales Director. -- Bobby Jones Links is a traditional--and--modern club management company embracing the innovative spirit and character of one of the greatest golfers of all time, Bobby Jones. Our core purpose is to--make a difference--- at our clubs, in our communities, and in the lives of our associates. We are not your typical cost-cutting, bureaucratic management company. We are an innovative team who is employee and customer service centric, giving our associates considerable autonomy and training. We work very hard, but also believe work should be fun. Our company offers competitive wages and a comprehensive benefit package to--eligible associates.-- If you are driven, willing to learn, dedicated to service and desire to make a difference, please join us in our quest to change club management. If you are interested in this--position, please follow the link to view the entire job description and to complete an online application. The Membership Sales Director --manages all aspects of the club's membership sales operation. The Membership Sales Director owns the development and implementation of the club's marketing and membership sales objectives, programs, market research, market positioning and promotion. This position reports to the club's General Manager. Primary Responsibilities

  • Memorize and live by Bobby Jones Links' Core Purpose and Core Values.
  • Know Bobby Jones Links' 17 Service Standards. These are the rules by which we serve.
  • Always have your Bobby Jones Links Associate Card with you. It is part of your uniform.
  • Abide by the employment rules in Bobby Jones Links Associate Handbook. Specific Job Responsibilities The Membership Sales Director's overarching responsibility is to sell new memberships and retain current members through various marketing and referral programs and customer satisfaction. This is the top priority over all others. Financial and Reporting
    • Assists in the preparation of the club's annual budget and financial goals and then religiously monitors and manages it to achieve the goals.
    • Uses and updates the Bobby Jones Links Membership Tracker.
    • Prepares the monthly membership tracker.
    • Reach all monthly and annual membership sales goals.
    • Along with the General Manager, operates club membership department within the budgeted payroll and makes adjustments to it as sales increase or decrease. Operations
      • Learns thoroughly the policies and procedures in the operations manual.--
      • Meet, along with the General Manager, with all Department Heads to make sure member- added-value events and programs are being added into the club.
      • Meet, along with the General Manager, with all Department Heads and hourly staff to make them aware of the membership program, so they can speak intelligently on its basics when asked.
      • Responsible for generating new member leads and tracks them accordingly.
      • Responsible for the implementation of a member referral program.
      • Responsible for the preparation of all membership collateral material.
      • Interfaces with the club Board, General Manager and Bobby Jones Links to report all membership updates.
      • Represents the club in specific community events (ex: Chamber of Commerce meetings).
      • Develop relationships with local realtors to receive membership prospects.
      • Utilize the drip marketing campaign when appropriate.
      • Utilize the monthly home mailers/direct mail pieces when appropriate.
      • Conducts open house events when needed.
      • Conduct all new member and prospective member tours.
      • Review the club website for content and programming accuracy.
      • Has a firm understanding of the club's bylaws and rules.
      • Manage, along with the General Manager and Club Accountant, the resignation process.
      • Manage the member refund/liability list, along with the General Manager and Club Accountant.
      • Ensures all members and guests receive the highest level of service.
      • Follows and implements the management directives, programs, and policies sent to the club by Bobby Jones Links.
      • Works directly with the club's membership committee to maximize communication and execution of their prioritie s. Required Skills
        • The ability to be aggressive as it relates to hitting sales goals.
        • The ability to be creative and implement various marketing ideas to increase sales.
        • The ability to provide exemplary member and customer service.
        • The ability to get along with people.
        • The ability to meet deadlines with accuracy.
        • The ability to proficiently use Excel, Word, and club point of sales systems.
        • The ability to develop and manage budgets and other financial worksheets in detail.
        • Must have a thorough working knowledge of the club's operation.
        • The endurance and commitment to work the long hours and weekend work that the club business requires. PHYSICAL DEMANDS & WORK ENVIRONMENT REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to:
          • Walk, sit for long periods of time, stand, bend, use hands to finger, handle, or feel; and talk or hear, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
          • Spend time making repetitive motions such as typing
          • Lift up 25+ lbs. occasionally and to lift overhead and push/pull, move lighter objects. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will frequently:
            • Be indoors, in an environmentally controlled location
            • Occasionally may be exposed to outside weather conditions
            • Noise Levels may be distracting or uncomfortable

Keywords: Bobby Jones Links, Henderson , Membership Sales Director, Executive , Henderson, Nevada

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