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Remote Technical Support Manager in Chicago

Company: VirtualVocations
Location: Henderson
Posted on: November 22, 2021

Job Description:

A software development company has an open position for a Remote Technical Support Manager in Chicago. Must be able to: Build a support team from the ground up Manage a support team to ensure proactive and timely resolution of issues Manage team members to ensure they are delivering high quality experiences to our customers Qualifications Include: 7+ years of customer support experience 5+ years of experience managing/leading support employees Experience managing teams in a 24x7 environment Understanding of large scale software & system architecture Experience with team member management, growth and development and employee HR duties Able to communicate technical issues with technical & non-technical stakeholders

Keywords: VirtualVocations, Henderson , Remote Technical Support Manager in Chicago, Executive , Henderson, Nevada

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