Assistant Shift Manager

Company: Mothership Coffee
Location: Henderson
Posted on: November 25, 2022

Job Description:

* Does the idea of working in a cubicle scare you?
* Does an unpredictable, ever-changing work environment excite you?
* Are you motivated by the positive change you have on the people around you but are tired of being overlooked because your people skills are often devalued?

If so, we want to meet you! We are looking for an Assistant Shift Manager who thrives with change, loves hopping from store-to-store, can work with multiple teams, loves improving process and structure, and can be the hero of other Assistant Managers on their days off.

ABOUT US
If you're looking for a run-of-the-mill job, please stop reading. We are not just another coffee brand with addictive ambiance, trendy lattes, and a thin veneer of culture and community. We _ARE_ a culture-centered community that is focused on the people within and the people we serve. Kindness is at the top of our core values leading the charge in our decisions, service, and operations. We are a socially equitable company focused on initiative, self-reliance, cooperation, integrity, and putting our best selves forward every day. At the core, we appreciate each other, support each other, treat each other with respect, and love each other.

THE ROLE
Our Assistant Managers are the core operators of our Company that build happy teams and oversee the day-to-day operations of our cafes. They are laser-focused on team building, leading, problem-solving as it relates to the company and the team's goals, and running efficient cafes that serve our community. The Assistant Shift Manager holds a very specific position within the team to cover Managers on their days off, giving those managers peace of mind so they can truly take the day to step away and refresh. This specific position requires flexibility with an ever-changing schedule, a willingness to hop from store-to-store (and reliable transportation to do so), daily interaction with multiple teams, and requires a natural ability to communicate thoroughly and effectively with all levels of the team, from store-level to Executive.

*
Duties of an Assistant Manager include: *

* Ability to jump in and support service during short-staffed shifts or rushes.
* Runs errands and makes deliveries between locations.
* Responsible for accurate ordering and inventory management.
* Finding coverage for short staffed shifts
* Scheduling and attending one-on-one reviews as needed.
* Conducting interviews to fill store-level positions.
* Oversee the daily operations and management of the cafe on shift.
* Communicating to cafe manager run down of shift operation report
* Maintains and ensures proper tracking of waste management protocols.
* Enforces and supports implementation and ongoing execution of processes and procedures.
* Exemplifies service excellence and advises on guest recovery practices.
* Ensures cafes (inside and out) are clean and tidy to company standards.
* Supports the team in all operational initiatives.
* Manages compliance with food and beverage policies as directed by the local health department.
* Executing disciplinary action forms and tracking performance as needed.
* Other duties as assigned by the Management and Executive Team.

*Required skills: *

* High school diploma or equivalent.
* At least 1 year Barista experience and 2 years of experience in the hospitality industry.
* Self-directed, independent, and demonstrates excellent time-management skills.
* Organized even in the midst of a changing environment.
* Proactive thinker who can identify issues and suggest resolutions.
* Professional written and verbal communication skills.
* Exhibits a sense of urgency and can identify priorities.
* Proficient in Google Drive & Google Workspace.
* Naturally carries a "can do" attitude.
* Previous experience with Toast POS and/or Square, a plus.
* Must have their own reliable transportation to travel between locations.
* Must be able to lift 25lbs.

Job Types: Full-time, Part-time%58047475%

Keywords: Mothership Coffee, Henderson , Assistant Shift Manager, Executive , Henderson, Nevada