Associate Patient Care Coordinator - Radiology - Las Vegas, NV
Company: Optum
Location: Las Vegas
Posted on: May 19, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The -Associate Patient Care Coordinator is responsible for the
completion of set processes and protocols. Works cooperatively with
all members of the care team to support the vision and mission of
the organization, deliver excellent customer service, and adhere to
Lean processes. Supports the teams in meeting financial, clinical,
and service goals.
Hours: -This position is full-time (40 hours/week). Monday through
Friday, between the hours of 8:00am to 4:30pm. - May be asked to
float to other practices as needed.
Location: 888 S RANCHO DR, First Floor, Las Vegas, NV 89106
(Radiology office)
Primary Responsibilities:
Provide exceptional service to all customers
Responsible to greet patient and check patient in and out. Ensure
demographics including insurance information are correct in APM and
update as necessary -
Collect appropriate co-pays and adhere to all cash handling
policies
Schedule appointments as necessary, verifying correct visit type
and primary care provider
Responsible for waiting room management cleanliness, communicate
pertinent information to patients and ensure all patients have been
assisted
Work with back office staff to ensure smooth patient flow
Resolve service issues and complaints, and defer to appropriate
management or clinical personnel when necessary
Process incoming films/CD's and returns. Utilize computer system to
track location of film/CD files and documentation. Process release
forms and prepare for Loan out. Ensure that all released have a
finalized report. Print hard copy digital images and burn CD of
digital images for patients or requesting facility. Assist with
file room duties as assigned
Ensures request for outside images are processed and followed up on
in a timely manner
Mail out imaging results to providers
Rotates within Imaging Departments to include satellite offices, as
needed, reliable transportation is required
Assist co-workers and team members with duties when requested, to
include but not limited to, floating to other areas
Processing Referrals
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher) -
BLS certified (or able to obtain certification within 30 days of
hire)
1+ years of customer service experience
Intermediate level of proficiency with MS Office (Word, Excel,
Outlook, etc.)
Ability to travel 10% of the time with an independent means of
transportation during work hours for job related tasks -
Preferred Qualifications:
1+ years of experience in a healthcare setting
1+ years of experience with insurance programs and basic managed
care principals such as referrals and prior authorization
1+ years of experience utilizing process-related tools such as
electronic referral and medical record systems
Medical terminology, basic knowledge of PACS systems -
Knowledge of medical terminology
Understanding of insurance programs and basic manage care
principals such as referrals
Understanding of diagnosis coding (CPT/ICD-10) as it relates to
referral requirements
Bilingual in Spanish/English
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO, #RED
Keywords: Optum, Henderson , Associate Patient Care Coordinator - Radiology - Las Vegas, NV, Healthcare , Las Vegas, Nevada
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