RN Home Health/Hospice - Clinical Triage
Company: Presbyterian Healthcare Services
Location: Las Vegas
Posted on: February 1, 2026
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Job Description:
Location Address: 9521 San Mateo NE , Albuquerque, New Mexico
87113-2237, United States of America Compensation Pay Range:
Minimum Offer $: 27.92 Maximum Offer for this position is up to $:
42.63 Summary: Build your Career. Make a Difference. Presbyterian
is hiring a skilled RN Home Health/Hospice - Clinical Triage to
join our team. How you grow, learn and thrive matters here. •
Educational and career development options, including tuition and
certification reimbursement, scholarship opportunities • Staff
Safety (a wearable badge that allows nurses to quickly and
discreetly call for help when safety is a concern) • Differentials
for night/weekend shifts, higher education, certifications and
various lead roles (for eligible positions) • Malpractice liability
insurance • Loan forgiveness through the New Mexico Higher
Education Department • EPIC electronic charting system Type of
Opportunity: PRN FTE: Job Exempt: No Work Shift: Varied Days and
Hours (United States of America) Responsibilities: Presbyterian is
seeking a RN-Clinical Triage Performs clinical triage review of
inbound member and patient calls to the Home HEALTH, HOSPICE,
PALLIATIVE, Med & GYN ONC CSC Nurse Advice Line to ensure that
services rendered to customers meet clinically appropriate
direction and triage. Utilizes clinical skills to coordinate,
document, and communicate all aspects of the appropriate clinical
advice and triage based on criteria and in adherence to adopted
guidelines and protocols. Clinical triage includes all levels of
acuity of medical presentations. Assists callers and members with
coordination of care to in plan providers, appropriate urgent and
emergent care and Home Health, Hospice, Palliative, Med & GYN ONC
services. Validates and interprets medical information from callers
using evidence-based criteria sets. Consults with Medical Directors
on non-emergent cases where protocols are not clear. Refers callers
of various acuities to venues of careincluding primary care, urgent
or emergent care, ALS services, or public health services such as
Poison Control Center or Public Health Department. May work varied
shifts and performs occasional on-call assignments. Some key
responsibilities include: - Receives triages, verifies, and
processes requests for clinical triage and medical advice from
health plan members and their representatives. Callers may have
varying degrees of acuity in presentation and symptoms presented. -
May Work with stakeholders, primary and specialty providers across
the state to; identify most appropriate direction of care based on
call. Uses critical thinking to gauge risks, determine acuity of
caller s situations and make evidence-based decisions on
information and advice provided. - Legally documents all calls and
information discussed. Records and refers all pertinent information
accordingly. - May collaborate with other resources such as
behavioral health clinicians, or crisis staff to best direct
callers. - Advises manager of trends in calls and potential quality
of care and legal issues. - Communicates effectively with
providers, medical directors, and other applicable PHS departments
to deliver sound and appropriate advice. - Must adhere to
protocols, guidelines and processes for compliance of call
processing, documentation transfer and follow up. Qualifications: -
Associates degree required, Bachelors preferred. - New Mexico Board
of Nursing RN License with Multi-State Compact Licensure status
required, with at least 3 years of experience in clinical setting,
emergency, urgent care, or managed care experience. - Experience in
Nurse Advise Triage, Hospice, Home Health Care, Oncology and or
Infusion centers preferred. - Organizational and Analytical Skills:
Experienced analytical skills as applicable to interpret medical
records. Experience with detailed research, coordination and
organizational skills. Demonstrated critical thinking skills as
evidenced by experience, education, and/or the pre-hire interview
process. We're all about well-being, starting with yours.
Presbyterian employees have access to a fun, engaging and unique
wellness program, including free on-site and community-based gyms,
nutrition coaching and classes, mindfulness and meditation
resources, wellness challenges and more. Learn more about our
employee benefits. About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and
the communities we serve. We are locally owned, not-for-profit
healthcare system of nine hospitals, a statewide health plan and a
growing multi-specialty medical group. Founded in New Mexico in
1908, we are the state's largest private employer with nearly
14,000 employees - including more than 1600 providers and nearly
4,700 nurses. Our health plan serves more than 580,000 members
statewide and offers Medicare Advantage, Medicaid (Centennial Care)
and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a
drug-free and tobacco-free employer with smoke free campuses.
Compensation Disclaimer The compensation range for this role takes
into account a wide range of factors, including but not limited to
experience and training, internal equity, and other business and
organizational needs. We're Determined to Support New Mexico's
Well-Being | Presbyterian Healthcare Services
Keywords: Presbyterian Healthcare Services, Henderson , RN Home Health/Hospice - Clinical Triage, Healthcare , Las Vegas, Nevada
