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Middle East Marketing Casino Host (Caesars Las Vegas)

Company: Caesars Entertainment
Location: Henderson
Posted on: April 10, 2021

Job Description:

JOBSUMMARY: Increases gamingrevenues and profits by developing designated customer segments throughincreased visitation and play consolidation. Creates loyalty to Caesars PalaceLas Vegas among valued gaming customers by building lasting relationships andeffectively utilizing marketing techniques.Essential Job Functions: Maintains close ties with targeted guests through personal contact by phone and in person. Greets guests in the casinoand participates in social events and special promotions. Anticipates guests'needs and quickly responds to guests' requests to arrange transportation andaccommodations. Effectively uses telemarketing, mail and other marketingtechniques to increase visitation patterns among target customers. Uses soundjudgement and makes good decisions in accordance with established guidelines.Handles difficult guests and situations in a calm, professional and prudentmanner. Fully complies with all applicable rules, regulations, laws andpolicies, and conducts themselves with highest levels of integrity and honesty. Qualifications: Physical,Mental and Environmental Demands: Must be able to continuously maneuver around office. Must be able to move quickly around property. Must be able to bend, crouch, kneel, twist and work at a desk. Responds to visual and aural cues.Must be able to work independently and proven to be self-motivated. Must beable to speak and understand both English and Arabic.Must have the manual dexterity to operate a computer and other necessary office equipment. Must be able to respond calmly and make rational decisions whenhandling guest's needs. Must be able to tolerate areas containing second handsmokeQualifications:Must have a minimum of 2 years Casino services related experience. Must have proven track record of personally providing excellent customer service. Must possess excellent interpersonal,communication, and problem-solving skills. Must be willing to work any shift,weekends and holidays if/when necessary. Must be able to speak and understand both English and Arabic. Must be able to get along with co-workersand work as a team. Must present a well-groomed, professional appearance. Musthave a good attendance record. Proficiency in Microsoft Office is preferred but not required.Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Affiliates of Caesars also own the World Series of Poker and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.Required Arabic Speaking candidatescasino Experience customer service backgroundcasino management systems experience preferred

Keywords: Caesars Entertainment, Henderson , Middle East Marketing Casino Host (Caesars Las Vegas), Hospitality & Tourism , Henderson, Nevada

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