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Hotel General Manager

Company: Residence Inn Las Vegas South/Henderson
Location: Henderson
Posted on: January 16, 2022

Job Description:

The General Manager is the main leader at the location and is responsible for the operations and profitability of the hotel and works directly with the corporate team; works closely with Brand representatives to ensure hotel complies within brand standards; promotes excellence in guest satisfaction; directs, recruits and develops hotel team; and proactively creates and implements strategies to enhance the profitability and revenue generation of the hotel.

What can you expect


-Competitive salary
-Performance bonus
-Multiple online training opportunities
-Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget.
-Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action.
-Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
-Implement and maintain local and national sales/marketing programs.
-Establish and maintain a pro-active human resource function to ensure employee motivation, training and
development, wage/benefit administration and compliance with established labor regulations.
-Establish and maintain applicable preventative maintenance programs to protect the physical assets of the
hotel.
-Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests.
-Implement/maintain two-way communication systems that cross departmental lines to reach all employees.
-Develop new programs which result in an increased level of guest satisfaction and operational excellence.
-Manage in compliance with established company policies and procedures and local, state, and federal laws and
regulations.
-Reward employees who meet or exceed guest expectations.
-Other duties as assigned.

Keywords: Residence Inn Las Vegas South/Henderson, Henderson , Hotel General Manager, Hospitality & Tourism , Henderson, Nevada

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