Front of House Supervisor

Company: Magic Mike Live
Location: Las Vegas
Posted on: January 14, 2026

Job Description:

Job Description Front of House Supervisor Magic Mike Live is a first-class entertainment experience based on the hit films Magic Mike and Magic Mike XXL and that directly inspired the last film, Magic Mike’s Last Dance . Serving as “the cure to the common male revue” (Las Vegas Sun), the steamy production features the hottest and most talented men in the country performing in front of, behind, above, and all around the audience. Magic Mike Live is a 360-degree dance and acrobatic spectacular that leaves its guests feeling inspired and ready to ignite their inner magic. Seeking a professional, friendly, courteous and customer service focused individual, Magic Mike Live is looking for a Front of House Supervisor to join their team at the Sahara Hotel on the Las Vegas Strip. The Front of House Supervisor will assist with overall daily operations of the venue, site and showroom at Magic Mike Live at the Sahara Hotel. They will work with the Front of House Manager to foster and cultivate a positive work environment not only for the Front of House team members, but amongst the entire Sahara Hotel team. They will assist in the responsibility of enhancing every guest’s live theatre experience by demonstrating a commitment to excellent guest service. Additionally, they will also nurture and strengthen a culture of teamwork amongst the Front of House associates. We’re looking for a candidate with management or supervisory experience, preferably in a theater and a live entertainment environment or a blend of experience in theater and customer service/ retail/ guest relations/ concierge. A passion for and commitment to live entertainment and the theater industry is a must. We produce a dynamic and engaging live show with a stellar cast of male dances, but this is not a strip club, it’s a night of theater. Aside from aiding with general Front of House operations of the Showroom the Front of House Supervisor will be called upon to oversee all guest experiences related to paid VIP upgrade packages such as post-show Meet & Greet and the Mike’s Ultimate Experience dinner packages. A “white glove” and ultra special guest experience is what we strive for at all levels for our customer experience journey, but our Meet & Greet upgrade packages are the pinnacle of that experience. Guests should be left with not only great memories of the show but also great memories of their entire time at Magic Mike Live. Responsibilities: Assume all duties and responsibilities, as assigned by the Front of House Manager, Stage Manager, Company Manager and Director of Customer Experience. Establish and maintain a professional environment and the highest level of customer satisfaction. Interact with customers for improved service in the showroom. Ownership of Meet & Greet as well as the Mike’s Ultimate Experience dinner guests, delivering an exemplary level of customer service throughout their experience. Establish and maintain good employee relations through positive motivation, training and development. Participate in the training and coaching of staff members in their specific showroom job functions. Communicate effectively with peers, supervisors and subordinates. Exhibit a positive, enthusiastic attitude as well as a commitment to a teamwork effort. Ability to communicate with all ages, genders and personalities. Ability to perform the essential job functions which can require certain physical standards to include lifting, reaching, bending, kneeling, ascending and descending stairs, and listening. Assists in the preparation of administrative and nightly reports. Strong verbal and written skills which exhibit a professional demeanor worthy of Magic Mike Live. An ability to identify potential problems and find creative solutions. Excellent interpersonal skills which allow you to actively listen to patrons and effectively communicate with them. The majority of the work hours are completed during evening theatre operating hours and require extensive interaction with customers and employees. Complete special projects as assigned by the Front of House Manager and Director of Customer Experience. Follow the directions dictated by the Front of House Manager, Stage Manager and Director of Customer Experience. Report any needs for the building, property and equipment repairs to the Director of Customer Experience. Qualifications/Skills: ~ Two plus years prior experience with proven track record in a similar facility/ field. \t* Track record must demonstrate solid experience and knowledge in training and development, coaching and corrective action; guest service; building relationships with staff, superiors, and guests - teamwork. ~ Proven ability to lead and motivate staff. * Strong interpersonal skills, with the ability to clearly articulate directions and expectations to staff and management \tand has the sincere desire to build, coach, and develop successful teams. ~ Commitment to fostering an environment of superior guest service and an ability to successfully resolve guest \tservice issues. * Ability to make decisions and take responsibility for them, even when there isn't a clear precedent or direction. ~ An assertive yet, fun and commanding presence. \t* The FOH Supervisor has the sole responsibility to oversee and host the post-show Meet & Greet experience which is the culminating event for our VIP guests. This event should be a “memorable, interactive experience that effortlessly extends the show's magic” and is spearheaded and seamlessly run by our FOH Supervisor. ~ An ability to work “on the fly” and adjust as the evening progresses. * The ability to multitask and keep overlapping pieces of guest information in one’s head is a must. As well as being able to foreshadow potential problems and address their resolutions. Candidates should be able to: ~ Exhibit task-switching/ moving from one task to another with very little lag or turnaround time. ~ Flexible and malleable to adjust to the situations and tasks as they arrive in a fast paced environment. Hold multiple pieces of information in their head and retain detailed information — names, seat locations and \tguest information. ~ Uphold and maintain a level of personal presentation that is aligned with the MML brand. ~ Be committed to excellent customer service; even under pressure, remaining cool and collected when dealing \twith multiple patrons/ persons or departments. ~ Learn the flow of the Magic Mike performance and understand the nuances of moving amongst the performers \tin the showroom. ~ Demonstrate basic technical aptitude and computer literacy with ability to operate MS Word, Excel and \tGoogle Suite applications. ~ Uphold company policies and procedures. ~ Work a flexible schedule and hours (i.e. weekends, evenings, and holidays) = typically the work day will start at \t5pm. On single show days it will end around 10pm and on two show days around Midnight. ~ The Magic Mike Live performance schedule follows the tourism fluctuations in Las Vegas, and can be as few as 7 shows a week and as many as 12 shows a week; with a typical show week consisting of 5 days of performances. Required education : High school diploma, Bachelor’s degree preferred. Job Type : Full-time Pay Scale : $24/ hour\t To Apply : DO NOT REPLY to this posting here on this service. Send your resume and cover letter directly to Director of Customer Experience, Joseph Roberts-Sanders at joseph@magicmikelivelasvegas.com Working for Magic Mike Lives comes with a lot of responsibilities and perks: * Competitive compensation benefits * Health, dental insurance * PTO/ Paid vacation time * 401k plan * Access to comp and discount tickets * Fun working environment

Keywords: Magic Mike Live, Henderson , Front of House Supervisor, Hospitality & Tourism , Las Vegas, Nevada