Manager on Duty
Company: Tuscany Suites and Casino
Location: Las Vegas
Posted on: January 20, 2026
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Job Description:
Job Description Job Description The Manager on Duty (MOD) is
responsible for overseeing the guest experience on the casino floor
and supporting the management of all operations. ESSENTIAL DUTIES &
RESPONSIBILITIES They lead and motivate staff, handle customer
issues, manage schedules, and maintain a safe and efficient
environment. The point person for all operational matters during
their shift. Communicating with upper management regarding
operations, issues, and improvements. Enhance the guest experience
by maintaining a heightened awareness of the casino floor, actively
monitoring service delivery. Acting as the decision-maker during
their shift, especially when dealing with urgent or unexpected
situations. Oversee the daily bar operations and manages service
staff in accordance with Tuscany Suites & Casino operating policies
to ensure overall guest experience meets and exceeds expectations.
Maintains high levels of customer satisfaction by building
relationships with the guests and encourages employees to build
relationships with the guests. Ensures compliance with SNHD
regulations for sanitation and compliance with all state and
federal regulations regarding food and alcoholic beverage service.
Responsible for the ordering of all supplies as necessary to
support bar operations. Conduct monthly inventories to track
monthly shortages and equipment needs. Oversee the cost of
inventory and supplies and submit reports on a periodic basis.
Review cost increases. Communicate with vendors to review charges
and apply strategies to lower costs when possible. Responsible for
the purchasing of new products for all bars and outlets including
new lines of draft beers. Plan and organize how beverage systems
will be set-up, direct and supervise employees working with
beverages, and evaluate the overall effectiveness of the system.
Analyzes and evaluates beverage department profits and loss
statements and makes recommendations as to alternative courses of
action. Practice effective cost control procedures for all
operating, maintenance, and supply costs. Assist with proper
merchandising execution to maximize sales, earnings, and customer
satisfaction. Prepare layout for use in conducting store inventory
and cycle counts and organizes staff and merchandise in this
process. Complete onboarding, training, and evaluations of all
bartenders, cocktail servers, and barbacks. Complete bars
schedules, time off requests, and bars payroll. Work a variety of
shifts, including weekends and holidays. Perform all other
job-related duties as assigned. EDUCATION & EXPERIENCE Must be able
to communicate, read and write in English fluently and in a
professional manner. Ability to work in a high stress, fast paced
work environment. Must be able to exhibit strong motivational and
developmental skills. Must be POS savvy and be able to work at any
given shift at any time. Must be able to lift 45 lbs. Must be at
least 21 years old with a valid Nevada Health and TAM cards.
Extended periods of standing and walking, circulating through the
operations required. Must be able to work in an environment with
exposure to secondhand smoke and high noise levels. BENEFITS
Competitive Salary Medical and Dental Insurance Life Insurance
Short- and Long-Term Disability Insurance Paid Vacation and
Personal Days Growth Opportunity
Keywords: Tuscany Suites and Casino, Henderson , Manager on Duty, Hospitality & Tourism , Las Vegas, Nevada
