Casino Manager
Company: Club Fortune North Casino
Location: North Las Vegas
Posted on: February 13, 2026
|
|
|
Job Description:
Job Description Job Description Description: Achieves Company
objectives in Customer Service, quality of service, and appearance
of facility. Creates a positive, productive working environment.
Oversees the overall operations of the Casino Floor under the
direction of General Manager and Operations Manager. Requirements:
Qualifications: Minimum two years previous supervisory experience
in a casino setting with cash handling, including Vault
reconciliation, is strongly preferred. Must be professional and
friendly and be able to get along with coworkers and work as a
team. Must be able to meet the physical demands of the position.
Must be able to read, write, and speak English fluently. High
School Diploma or equivalent required. Essential Job Functions:
Excellent customer service skills required. Ensure all Guests feel
welcome and are given responsive, friendly, and courteous service
at all times. Maintains adequate staffing levels and utilizes Early
Outs as business needs warrant. Control cash handling on the casino
floor and GSC/Cage by adhering to Company and Gaming policies and
procedures. Assist in all departments to ensure Guest satisfaction
and efficient operations. Verify that all machines and equipment
are in working condition, reports maintenance issues to proper
departments. Assist in the implementation of Casino marketing,
advertising, and promotional activities and campaigns. Fully
understand and comply with all federal, state, county, and
municipal regulations that pertain to health, safety, labor, and
gaming requirements of the Casino, its employees, and Guests.
Maintains confidentiality of all relevant information concerning
guests, employees, and company assets. Maintains professional
working relationships with Employees and Guests at all times.
Monitor, review, and record Surveillance. Delivers Disciplinary
Actions/Coaching as needed for all assigned Employees. Conduct
Performance Reviews for all assigned employees. Investigates
accidents/incidents involving Guests and Employees and prepares
relevant Reports for Management and Human Resources. Adheres to all
departmental, health, and safety standards. Plan, assign, and
direct Employees work duties and tasks. Resolves guest complaints
and/or service deficiencies and resolve issues. Possess excellent
organizational skills. Ability to work in a high pressure,
fast-paced environment. Excellent attention to detail and ability
to multitask. Familiar and proficient in the use of a Point-of-Sale
register. Attend Management and Financial meetings. Familiar with
standard office equipment including ten key calculator, copier,
scanner, and desktop computer. Proficient in Microsoft Office
programs including Word, Excel, and Outlook. Must possess excellent
math skills; able to calculate money accurately.
Keywords: Club Fortune North Casino, Henderson , Casino Manager, Hospitality & Tourism , North Las Vegas, Nevada