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Senior Change Control Administrator

Company: OneMain Financial
Location: Henderson
Posted on: November 20, 2020

Job Description:

Responsibilities -

Lead implementation of tools and processes to strategically support adoption of changes, updates, or enhancements of OneMain Technology hardware or software

Support Technology Development Analysts and Manager with conducting impact analyses, identifying key stakeholders of change, potential resistance, and potential development change champions and advocates to support implementation

Evaluate and ensure user readiness for changes, updates, or enhancements

Support design, development, delivery, and management of communication of changes, updates, or enhancements of OneMain Technology hardware or software; engage and work closely with OneMain Corporate Communications team for delivery of broad Organizational and Enterprise communication and messaging

Provide input, content, and requirements for training and development; engage and work closely with the Central and Corporate training teams to support to design and delivery of Technology development training

Support and engage senior leaders and stakeholders

Support individual users with basic issues, incidents, or outages with Technology changes, updates, or enhancements

Compile and communicate user and stakeholder feedback, common data points, issues, incidents, or behaviors for improvement

Define, measure, and build visual reporting of success metrics, monitoring the change progress

Skills and Qualifications –

Ability to establish and maintain strong relationships across the Enterprise

Customer focused; desire to support others through change and to successful implementation of Technology initiatives

Excellent active listening skills

Exceptional verbal and written communication skills; able to articulate a message to a variety of audiences

A solid understanding of how to support internal customers through change

Flexible and adaptable, ability to be successful in different situations and scenarios

Ability to positively influence others and move toward a common vision or goal

Organized with a natural inclination for planning, strategy, and process development

Team player that can successfully collaborate with others

Bachelor’s degree in Public Relations, Communications, or Business Management is preferred

2+ years of experience leading, organizing, or implementation of strategies, new processes or new procedures

Proficient in Microsoft 365 applications including (but not limited to) Excel, Word, Outlook, PowerPoint, and Teams

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That’s why we packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options for team members and their dependents

Up to 4% matching 401(k)

Tuition reimbursement

Continuing education

Bonus eligible

Paid time off

Paid volunteer time

And more

Our Company:

OneMain Financial is the country’s largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every day—online and at 1,500 branches in 44 states—to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It’s all about doing the right thing—a mission that hasn’t changed for more than 100 years.

#LI-DB1

Keywords: OneMain Financial, Henderson , Senior Change Control Administrator, Other , Henderson, Nevada

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