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IT Help Desk Technician

Company: CRI Advantage, Inc.
Location: Henderson
Posted on: November 22, 2020

Job Description:

CRI Advantage is looking for a Help Desk Technician III to work onsite in Las Vegas, NV supporting our client the Nevada Department of Health and Human Services. In this role, you would need a working knowledge of installation, maintenance, and configuration of workstations and applications network connectivity with regard to network interface cards, IP addressing configurations, and DNS settings. General knowledge of IP addressing schemes and subnet configuration. Additionally you would need the ability to install and maintain work group operating systems identify and correct hardware and software problems provide effective customer service to users communicate effectively orally and in writing upgrade hardware components on the base unit configure applications for optimum performance establish and maintain effective working relationships with others and interview users to identify needs and resolve workstation issues and all knowledge, skills, and abilities required at the lower level in the same IT Technician specialization. Requirements Graduation from high school or equivalent education and two years of IT work experience in the installation, maintenance, and repair of network workstation hardware and software OR one year of relevant experience as an IT Technician IV in Nevada State service OR an equivalent combination of education and experience Employee Job Functions Employee Job Functions are physical actions andor working conditions associated with the position. These functions may also constitute essential functions for the job position which the employee must be able to fulfill, with or without reasonable accommodation. The information provided below is to help describe the job so that the applicant has a reasonable understanding of the job dutiesexpectations. An applicant's ability to perform these actions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards. Stooping, kneeling, crouching, turning and twisting - Never Ability to reach, feel and handle items 8211 Occasionally Moving about to accomplish tasks or moving from one worksite to another - Never Moderate noise (i.e. business office with computers, phone, and printers, light traffic) - Constantly Repeating motions that may include the wrists, hands andor fingers - Occasionally Operating motor vehicles - Never Physical Demands 8211 Sedentary work that primarily involve sittingstanding Moving self in different positions to accomplish tasks in various environments including tight and confined spaces - Never Ability to sit at a computer terminal for an extended period of time - Constantly Adjusting or moving objects up to 25 pounds in all directions - Never Communicating with others to exchange information - Constantly Operating machinery andor power tools - Never Regular, predictable attendance is required - Constantly Benefits Great things happen when you have the CRI Advantage CRI has a family-oriented company culture and is family-owned. Our management team believes employee growth is as equally import to company growth and offers many types of learning opportunities. We work on unique projects including supporting missions involving national security, energy research, law enforcement, transportation, and health and welfare. We are headquartered in Boise, ID with offices in Idaho Falls and DC. Our corporate mission from the very beginning has been to make a positive difference in people8217s lives. CRI Advantage provides flexible benefit packages to fit employee and family needs. Benefits are effective from the first day of employment. Medical (PPO and HDHP plans), Dental, Vision, STD, LTD, Life and ADD Access to Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Paid Time Off (PTO) accruals, Paid Holidays, and for some roles 8211 sick leave 401(k) with employer match Employee Assistance Program (EAP) Discount Rewards Program Free technical and professional training with access to over 8,000 classes Credit Union Membership Employee Wellness Program CRI Advantage is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. CRI Advantage is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at or

Keywords: CRI Advantage, Inc., Henderson , IT Help Desk Technician, Other , Henderson, Nevada

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