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Administrative Services Representative

Company: Credit Union 1
Location: Henderson
Posted on: May 3, 2021

Job Description:

Credit Union 1 is hiring a full-time Administrative Services Representative to join the team within our Administrative Services Department for our office in Henderson, NV.

Position Purpose:

The Administrative Services Representative provides support and services to CU1 departments. Provides quality service and effective and efficient operations support for all assigned tasks. Adheres to company policies and procedures and ensures compliance with applicable laws and regulations.

Duties and Responsibilities:

  • Review and approve Remote Deposit Capture items
  • Complete a variety of daily, weekly and monthly reports
  • Handle all unclaimed property Research Unclaimed Property to reach a satisfactory resolution to locate owner. Perform due diligence by sending search letters and/or final due diligence and prepare regulatory filings timely in compliance with state unclaimed property laws.
  • Mail Processing distribution, metering and updating return mail
  • Ensure proper documentation of foreign accounts W8Benm, W9, ITIN
  • Performs all support functions of the IRA process for the organizations. Responsible for maintaining all IRA accounts, ensuring compliance of all IRA regulations. In addition to working with training team to develop and update IRA related training.
  • Centralized mail deposits - receive and post companywide mail deposits; including processing and updating programs involved with trustee payments for bankruptcies, write offs, and/or judgments.
  • Scanning centralized scanning center for departments as assigned
  • Receive and process all verifications of deposit, Social Security and Medicare requests
  • Prepare membership packets for Business Development team
  • Review and respond to all E-Oscar credit bureau disputes
  • Administration and review of UPS shipping and billing
  • Responsible for reviewing all new memberships to ensure documentation is received completed and correct.
  • Complete all maintenance on write off accounts including reporting to Efunds and notification to member

Top reasons to begin a career at Credit Union 1:

  • Get paid for NOT working 12 holidays each year!
  • PTO and Sick leave
  • Tuition reimbursement for approved courses (after 1 year)
  • Free employee assistance program
  • Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
  • Excellent benefits packages including:
    • Medical PPO insurance (low cost)
    • Dental & vision insurance (employee coverage 100% company paid)
    • Life, AD&D and long-term disability insurance (100% company paid)
    • 401(k) retirement and profit-sharing plan
  • Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.


  • High school degree or equivalent required
  • Minimum 2 years of related banking or credit union experience required
  • Strong organizational skills
  • Ability to work independently, as well as collaboratively
  • Ability to understand and interpret written policies, procedures, laws, regulations and complex issues
  • Ability to work under pressure, to process multiple tasks concurrently with a high degree of accuracy, meeting deadlines, and able to interact and maintain a positive attitude under challenging circumstances.
  • Willingness to learn and develop both this position and self.
  • Ability to make decisions


  • Reports on a day-to-day basis to the Administrative Services Manager /Administrative Services Assistant Manager
  • Interacts regularly with the VP of Admin, Fraud Ops &Recovery
  • Interacts regularly with departments

Branch Location: 2651 Paseo Verde Parkway Henderson, NV 89074

Job Posted by ApplicantPro

Keywords: Credit Union 1, Henderson , Administrative Services Representative, Other , Henderson, Nevada

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