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HOST PERSON TAVERN Full-Time

Company: Penn National Gaming
Location: Henderson
Posted on: May 3, 2021

Job Description:

Overview

Don't just work. Work Happy.

A career in gaming? At M Resort, we think you'll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.

An individual could be successful if they possess the following.

Your daily responsibilities include

MAJOR JOB DUTiES:Duties include, but are not limited to the following: - Properly present clean menus to our guests. - Collect and inspect all menus, discarding the worn ones. - Maintain the professional appearance of the hostess stand. - Supply guests with information on services available at the Hotel/Casino, including all of our restaurants. - Monitor the waiting line to determine if there are large parties waiting. - Answer telephone at the hostess stand. - Monitor the performance and completion of sidework. - Handle initial guest complaints. inform manager on duty immediately of any problems or concerns. - Assure smooth transition during shift changes. Remain on duty until relief is present and acknowledges that they are ready to take over. - Ensure that tables are properly set to start each shift. - Assist the manager with breaks. - Must provide courteous and friendly service to all guests and team members. - Performs related work as requested. The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

To be successful in this position it will require the following skill set

EXPERiENCE: Experience in high volume full service restaurant. Good organizational and people skills are required. EDUCATiON: No requirements SKiLLS: Excellent communication skills. Ability to perform basic math. Ability to present self in a professional, pleasant, confident and well groomed manner. Skill in establishing and maintaining effective working relationships with guests and team members. Full knowledge and understanding of company and department rules, policies and procedures. Ability to read, write, and communicate verbally in English. MMS and Micros experience preferred. CERTiFiCATE/LiCENSE: Clark County Health Card, Alcohol Awareness Card

Something to leave you with

Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization.

Equal Opportunity Employer

Keywords: Penn National Gaming, Henderson , HOST PERSON TAVERN Full-Time, Other , Henderson, Nevada

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