Don't just work. Work Happy.
A career in gaming? At M Resort, we think you'll enjoy an
exciting industry, fast paced days and nights, diverse,
enthusiastic co-workers, unlimited growth and support from one of
the leaders in the industry.
An individual could be successful if they possess the
Your daily responsibilities include
MAJOR JOB DUTiES:Duties include, but are not limited to the
following: - Properly present clean menus to our guests. - Collect
and inspect all menus, discarding the worn ones. - Maintain the
professional appearance of the hostess stand. - Supply guests with
information on services available at the Hotel/Casino, including
all of our restaurants. - Monitor the waiting line to determine if
there are large parties waiting. - Answer telephone at the hostess
stand. - Monitor the performance and completion of sidework. -
Handle initial guest complaints. inform manager on duty immediately
of any problems or concerns. - Assure smooth transition during
shift changes. Remain on duty until relief is present and
acknowledges that they are ready to take over. - Ensure that tables
are properly set to start each shift. - Assist the manager with
breaks. - Must provide courteous and friendly service to all guests
and team members. - Performs related work as requested. The above
statements represent a general outline of principal job functions
and should be not be construed as a complete description of all
aspects and requirements inherent in this job.
To be successful in this position it will require the following
EXPERiENCE: Experience in high volume full service restaurant.
Good organizational and people skills are required. EDUCATiON: No
requirements SKiLLS: Excellent communication skills. Ability to
perform basic math. Ability to present self in a professional,
pleasant, confident and well groomed manner. Skill in establishing
and maintaining effective working relationships with guests and
team members. Full knowledge and understanding of company and
department rules, policies and procedures. Ability to read, write,
and communicate verbally in English. MMS and Micros experience
preferred. CERTiFiCATE/LiCENSE: Clark County Health Card, Alcohol
Something to leave you with
Whether you prefer being at the center of it all or working
behind the scenes, there's a role for you at Penn National Gaming.
We are a growing company but as big as we are, we still feel like
family. The areas of career opportunity with Penn are ideal for
just about any skill set. Our company wide commitment to making
sure our guests smile as much as we do means you'll enjoy a fun
working environment anywhere within the organization.
Equal Opportunity Employer