HendersonRecruiter Since 2001
the smart solution for Henderson jobs

Senior Technical Operations Engineer

Company: Paysign
Location: Henderson
Posted on: May 3, 2021

Job Description:

Description:
Paysign is looking for skilled and experienced professional who combines deep technical know-how with a passion for customer service to become an integral part of a customer-focused ITorganization. This role works closely with client services, customer support, and operationalteams to track, manage, and solve system issues related to our customers. By combining ahigh level of organization, excellent time management, and hands-on problem-solving, thisperson will be an expert in our business and technology and help ensure the highest levels ofcustomer satisfaction, both internal and external.The ideal candidate is a very capable self-starter and fast learner, able to apply skills andexpertise quickly and effectively to complex problems under pressure.Essential FunctionsTriage, managing, tracking, and reporting on incidents and requests in a timely mannerCoordinating and managing incident response processesActively owning and participating in the solution process for issuesInvestigating and diagnosing operational and technical problems, providing solutions both technical and proceduralAssist in defining operational readiness guidelines and standards for engineeringHelp build and maintain a knowledge base of information, including how-to's, FAQs, and other information essential to understanding and supporting Paysign's products and systemsCommunicate effectively to various stakeholdersWorking effectively in a fast-paced, global, cross-functional environment.

Requirements:
Analytical problem-solving capability; able to characterize, diagnose, locate, and solve complex technical issues.Hands-on technical skills with SQL, XML, JSONHands-on technical skills with Windows and Linux proficiencyRead and understand software log filesUtilize various APIs (Soap, REST, etc.)Proficiency using JIRA to manage and track issues and incidentsA positive attitude and the ability to remain calm and professional in stressful situationsA willingness to provide a high level of customer service, while working within department and company guidelines.Must be highly organized and be able to multi-task and manage time effectivelyExcellent verbal and written communication skillsEducation and Experience8+ years progressive experience in level 3 technical support / operations support or software support engineering Experience in Payments and/or Prepaid industry is preferredBachelor's degree from an accredited university or equivalent work experienceJob Type: Fulltime, on-sitePM20 PI134762636

Keywords: Paysign, Henderson , Senior Technical Operations Engineer, Other , Henderson, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Health & Wellness - BULLHEAD CITY - 86429
Description: What you apos ll do at Do you want to help people and make a difference Our pharmacy technicians are dedicated to providing quality care to patients when they need it most. Are you interested in (more...)
Company: walmart
Location: BULLHEAD CITY
Posted on: 05/12/2021

Class A CDL Regional Delivery Truck Driver (Full Time)
Description: p style margin: 0px strong span style font-size: 11.0pt font-family: apos Arial apos , apos sans-serif apos color: 2f5496 Location: /span /strong span style font-size: 11pt font-family: (more...)
Company: Dot Foods, Inc.
Location: Bullhead City
Posted on: 05/12/2021

Dedicated CDL-A Team Driver
Description: We Are A BIG Part Of HOBBY LOBBY Our Own Stores Our Own Freight Our Own Equipment Benefits:
Company: Hobby Lobby
Location: Bullhead City
Posted on: 05/12/2021


CDL Truck Driver - Average $1,425/Week - $5,000 Sign-On Bonus
Description: h3 Job Description /h3 div div p strong Andrus Transportation is Hiring Flatbed Drivers br / 5,000 Sign-On Bonus - Competitive Mileage Pay /strong /p p Andrus Transportation is a family owned (more...)
Company: Andrus Transportation
Location: Bullhead City
Posted on: 05/12/2021

CDL Truck Driver - Great Pay - Excellent Benefits + Sign-On Bonus
Description: Job Description Werner is Hiring CDL-A Company Drivers In 2021, we remain committed to our
Company: Werner - Company Driver
Location: Bullhead City
Posted on: 05/12/2021

Foster Parents Needed!
Description: Pathways of Arizona is searching for individuals and families to become certified professional foster families. We are actively recruiting in the Northern Arizona, Phoenix, Tucson, and Yuma areas. We (more...)
Company: myGwork
Location: Bullhead City
Posted on: 05/12/2021

Dental Office Assistant - Business Assistant
Description: Overview:Dental Office Assistant Business AssistantMonday and Wednesday 7:30am-5:00pm Tuesday and Thursday 6:30am-4:00pm Friday 7:45am-2:00pmCome Join our Successful Dental Practice as an Office Assistant (more...)
Company: Thunder Mountain Dentistry
Location: Bullhead City
Posted on: 05/12/2021

Packer Associate Fast Application Review
Description: Perform a broad range of simultaneous duties. Jump right in to work, there are no waiting times. There is no experience required Be a part of the operations of a company with a great local presence. The (more...)
Company: Marathon Staffing
Location: Bullhead City
Posted on: 05/12/2021

CDL Truck Driver - Choose Your Hometime - Earn Up to $2.75/Mile
Description: Job Description Now Seeking CDL-A Flatbed Truck Drivers Mileage Pay Up to 2.75 per Mile - No-Touch
Company: Western Express - Flatbed Lease
Location: Bullhead City
Posted on: 05/12/2021

Class A CDL Regional Delivery Truck Driver (Part Time)
Description: p style margin: 0in 0in 0pt /p p style margin: 0px strong span style font-size: 11.0pt font-family: apos Arial apos , apos sans-serif apos color: 2f5496 Location: /span /strong (more...)
Company: Dot Foods, Inc.
Location: Bullhead City
Posted on: 05/12/2021

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Henderson RSS job feeds