Unrepped Auto BI Claims Team Manager
Posted on: May 3, 2021
Kemper is one of the nation's leading specialized insurers. Our
success is a direct reflection of the talented and diverse people
who make a positive difference in the lives of our customers every
day. We believe a high-performing culture, valuable opportunities
for personal development and professional challenge, and a healthy
work-life balance can be highly motivating and productive. Kemper's
products and services are making a real difference to our
customers, who have unique and evolving needs. By joining our team,
you are helping to provide an experience to our stakeholders that
delivers on our promises.
Responsible for the management, control and day-to-day function
of assigned team of Continuing Action Adjusters. Ensures that all
claims assigned to the unit are handled in an effective manner
according to corporate guidelines and applicable laws and
Conducts interviewing, selection, and training of personnel.
Monitors performance, completes performance objectives, performance
reviews, salary changes, and disciplinary actions on a timely basis
as per company policy.
Reviews all incoming losses for assignment to appropriate
personnel for contact with all parties within company
Ensures that all Corporate/Regional directives and procedures
are followed within the office.
Ensures the timely investigation and handling of claims
including coverage determination and timely settlement offers or
rejections are made according to state statutes and company
Reviews all incoming lawsuits and other legal documents to
ensure proper handling. Establishes, recommends, approves and
monitors case reserves and settlements on claims and litigation
files within established guidelines.
Conducts mini audits on a timely basis to ensure that compliance
with company guidelines and state laws are met in all phases of
- Evaluates skills, deficiencies and training needs of personnel
by review of audit results, management reports and observation of
day to day work habits. Takes necessary steps to ensure continued
improved performance, job knowledge and skills promotion through
education, counseling and other means.
2+ years of property and casualty claims supervisory experience
or 3 year's experience as Casualty Examiner, Litigation Specialist
or Continuing Action Adjuster.
Demonstrated proficiency in all areas of performance including a
high level of skill in handling complex bodily injury claims.
Must have successfully complete an AIC Designation or completed
all parts of AEI Legal Principles within 2 years of assignment to
position (unless already completed or has a law degree).
Ability to handle/review claims via on-line claims systems.
Must apply for and possess, on a timely basis, all applicable
licenses required by the State(s) to which the individual is
assigned and achieve/maintain state required continuing
Travel may be required with short notice.
- Must be able to effectively deal with situations involving
verbally abusive claimants, insureds and others.
Kemper is proud to be an equal opportunity employer. All
applicants will be considered for employment without attention to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran, disability status or any other status
protected by the laws or regulations in the locations where we
operate. We are committed to supporting diversity and equality
across our organization and we work diligently to maintain a
workplace free from discrimination.
Kemper does not accept unsolicited resumes through or from
search firms or staffing agencies. All unsolicited resumes will be
considered the property of Kemper and Kemper will not be obligated
to pay a placement fee.
ZR -GD -IN -PT
Keywords: Kemper, Henderson , Unrepped Auto BI Claims Team Manager, Other , Henderson, Nevada
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