[Las Vegas, NV] Customer Service Representative - On site / Possible Work from Home

Company: Sitel
Location: Henderson
Posted on: May 3, 2021

Job Description:

Who Is Sitel?We don't like to brag, but we're kind of a big deal! Sitel is a people-driven, diverse company who does one thing really well we deliver millions of great experiences every day for some of the world's best-known brands. As a leading global provider of customer experience management, we depend on our 75,000 associates to help customers all over the world. That's where you come in.Who Are We Looking For? Sitel is looking for passionate customer service associates who can live and breathe our core values.We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email.Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.What does that mean for you? You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers. What Are We Looking For in You?WOW Customers over the phone, online chat, or emailAbility to multi-task and adapt to changes quicklyEnthusiasm and a Be BOLD attitude with great customer service skillsA problem solver with keen attention to detailA WORK Together approach with open communication, excellence in service, integrity, and accountabilityKnows how to address customer concerns creatively and share feedback with other teammatesBuild TRUST by working as a team member, as well as independently, with minimal supervisionDemonstrate a strong customer service orientation and take responsibility to ensure customers are satisfiedHigh school diploma or GED equivalentMinimum of 18 years of ageWhat Should You Expect From Us? Paid training from day oneTons of growth opportunity (93% of our non-agent positions are filled internally)A leadership team that hears your voice; we know that when we WORK Together we can accomplish so much moreAccess to some pretty cool tools and resourcesA feeling of accomplishment when you WOW CustomersOngoing training designed to improve customer experience and business performanceFun team environment where we work hard to Build TRUST every single dayBut That’s Not All!Here's a few more perks you'll enjoy when you join the Sitel team:Competitive starting wage ($11.00-$14.00/hour)Full-time shifts (up to 40 hours/week - paid overtime after 40 hours/week)A suite of benefits which include medical, dental, and vision401k - Sitel will match 100% of the first 3% and 50% on the next 2% you contribute to the plan, all company match is 100% vested!Sitel Scholarship Educational ProgramSitel Employee DiscountsStrong community involvementNo cold-calling or telemarketingSo what are you waiting for? Be BOLD and apply now!We wish to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.Sitel is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need.We're located at 420 E Pilot Rd, Las Vegas, NV 89119. Visit sitel.com for more information.Please note: A criminal background check will be conducted as part of the hiring process

Keywords: Sitel, Henderson , [Las Vegas, NV] Customer Service Representative - On site / Possible Work from Home, Other , Henderson, Nevada