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Utility Supervisor

Company: Grand Canyon Resort Corp
Location: Peach Springs
Posted on: May 3, 2021

Job Description:


Position: Utility Supervisor

Department: Skywalk

Classification: Non-Exempt

Salary Range: H5

Supervisor: Skywalk Operations Managers

Disclaimer: Position Description is not meant to encompass all aspects of position, other duties may be assigned.

Position Summary:

Supervises multiple utility functions within Skywalk operations. This team member will supervise seasonal utility and full time employees by providing supervision in all Skywalk departments and positions where needed. The assisting positions include but are not limited to; Customer Service/Express Driver, Janitorial, Retail/Ticketing Cashier, F&B, Photo Sales, Photo Guide, and Maintenance. Candidate will provide quality customer service at all times while following safety and health procedures and policies.

Duties & Responsibilities:

  1. Supervise/work in Retail & Ticketing department.
  2. Supervise Photo Guide department, taking photos of guests when needed.
  3. Supervise Photo Sales department, sell photos/packages to our guests when needed.
  4. Supervise Customer Service/Express tours, scanning tickets and working the metal detector when needed.
  5. Supervise janitorial duties throughout Skywalk in all departments indoors and outdoors when needed.
  6. Perform regular and timely performance evaluation discussions and documentation with members of the team.
  7. Responsible for daily work scheduling, ensuring adequate coverage in all Skywalk departments.
  8. Ensure that all communications are shared with employees in a timely and accurate manner, as appropriate.
  9. Loading/Unloading merchandise to and from our warehouse to Skywalk.
  10. Keep Operations Managers apprised of all issues and concerns.
  11. Perform other work-related duties as assigned.

Knowledge and Abilities:

  1. Ability to routinely walk, stand, bend and carry items weighing up to 50 pounds.
  2. Ability to work in outdoor environment for long periods of time.
  3. Ability to work in a team environment and establish and maintain positive working relationships. Good client/customer service skills and the ability to work independently as well as in support of the group effort.
  4. Ability to multi-task and work in a fast paced environment.
  5. Good oral and written communication skills and strong interpersonal skills.
  6. Ability to work in a team environment, multi-task efficiently and maintain positive working relationships.


  1. Good oral communication skills.
  2. Valid Drivers License with clean driving record preferred.
  3. High School Diploma or GED.
  4. Preference given to Hualapai Tribal members.

Working Conditions:

Must be able to work varying schedules, weekends and holidays. Must be able to stand, bend, walk, lift and carry up to 50 lbs. on a frequent basis. Must be able to push/pull up to 40 lbs. on a frequent basis. Must be willing to work in an indoor and outdoor work environment with exposure to variable weather conditions. Must be able to work varying schedules, weekends and holidays. Must be willing work in remote locations and travel between remote work locations.

Keywords: Grand Canyon Resort Corp, Henderson , Utility Supervisor, Other , Peach Springs, Nevada

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