Customer Specialist - Fraud Analyst
Company: Barclays Bank
Posted on: June 10, 2021
Fraud Detections Analyst
As a Barclays Fraud Detections Analyst, you will be responsible
for reviewing customer accounts that demonstrate potentially
suspicious activity from a variety of reporting generated
transactional alerts, while partnering with other operational
departments to best assist our customers. You will also be
responsible for reviewing suspicious applications to verify
information and protect victims from identity theft and application
Barclays is one of the world's largest and most respected
financial institutions, with 329 years of success, quality and
innovation behind us. We've helped millions of individuals and
businesses thrive, creating financial and digital solutions that
the world now takes for granted. An important and growing presence
in the USA, we offer careers providing endless opportunity.
What will you be doing?
* Reviewing accounts to determine the potential for fraudulent
activity * Reviewing credit applications to determine applicant and
data validity * Handling incoming calls with professionalism *
Placing outbound calls as a source of comparison to account
indicators * Completing audit documentation * Escalating accounts
to supervisory team as necessary
What we're looking for:
* High school diploma or GED * Proven experience in a customer
service and/or call center environment
Skills that will help you in the role:
* Previous Fraud Experience * Exceptional customer service and
professional communication skills. * Strong attention to detail and
analytical skills * College Degree
Where will you be working?
At Barclays, we are proud to be redefining the future of finance
and here at Barclays we are defining the future of the workplace
and the future of the way we work and live. We are creating a
unique community, one of four strategic tech-enabled hubs that will
redefine opportunity for everyone who works here. Whatever you do
at Barclays, you'll have every chance to build a world-class career
in this world-class environment.
Keywords: Barclays Bank, Henderson , Customer Specialist - Fraud Analyst, Other , Henderson, Nevada
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