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Customer Specialist - Fraud Analyst

Company: Barclays Bank
Location: Henderson
Posted on: June 10, 2021

Job Description:

Fraud Detections Analyst

Henderson, NV

As a Barclays Fraud Detections Analyst, you will be responsible for reviewing customer accounts that demonstrate potentially suspicious activity from a variety of reporting generated transactional alerts, while partnering with other operational departments to best assist our customers. You will also be responsible for reviewing suspicious applications to verify information and protect victims from identity theft and application fraud.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

* Reviewing accounts to determine the potential for fraudulent activity * Reviewing credit applications to determine applicant and data validity * Handling incoming calls with professionalism * Placing outbound calls as a source of comparison to account indicators * Completing audit documentation * Escalating accounts to supervisory team as necessary

What we're looking for:

* High school diploma or GED * Proven experience in a customer service and/or call center environment

Skills that will help you in the role:

* Previous Fraud Experience * Exceptional customer service and professional communication skills. * Strong attention to detail and analytical skills * College Degree

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Barclays we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Barclays, you'll have every chance to build a world-class career in this world-class environment.

Keywords: Barclays Bank, Henderson , Customer Specialist - Fraud Analyst, Other , Henderson, Nevada

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