Patient Advocate/ Risk Coordinator

Company: Acadia
Location: Henderson
Posted on: June 12, 2021

Job Description:

Patient AdvocateSeven Hills Hospital brings a world of compassion, hope and best practice medical care to the people who need it the most. We are a growing, private, 134-bed psychiatric hospital that is dedicated to providing high-quality care for adults, geriatrics, and adolescents (ages 5-17) who are suffering from behavioral health and chemical dependency issues. Our patients recover at our new, state-of-the art medical facility in the Seven Hills area of Henderson, Nevada. Henderson is one of the fastest growing cities in the US and is located just 7 miles from the famed Las Vegas Strip and a couple of miles from beautiful Lake Mead.Seven Hills Hospital is part of Acadia Healthcare system, a provider of behavioral health services throughout the US.Join the team of highly dedicated mental health professionals. We are presently looking for a Patient Advocate who will be responsible for supporting patient advocacy efforts through educating patients and their families, guiding complaint and grievance processes, and reporting unresolved threats to the Performance Improvement/Risk Coordinator.Qualifications:Skills/Knowledge:Familiarity with accreditation, licensure, and certification requirements for a private psychiatric hospitalExcellent organizational skills and the ability to complete detail-oriented workConsistently adheres to facility policies and proceduresDemonstrates effective, therapeutic interactions with patientsHigh level of competence in crisis intervention (.i.e. CPI) including good verbal de-escalation skills and adherence to procedures in the use of restrictive interventionsAbility to read, write and communicate in English and understand basic mathCalm, compassionate, tolerant, and has therapeutic communication skillsExcellent organizational and time management skillsMaturity and self-disciplineProblem-solving and critical thinking skillsGood judgmentEnjoys working with peopleExcellent customer service skillsEducation:High school diploma or equivalent required. Associate or Bachelor's degree preferred. Experience in customer service or risk management preferred. Experience with behavioral health patients preferred.Experience:At least one year experience in healthcare, preferably in a psychiatric setting.No Agency calls please.Seven Hills Hospital is an Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Acadia, Henderson , Patient Advocate/ Risk Coordinator, Other , Henderson, Nevada