HendersonRecruiter Since 2001
the smart solution for Henderson jobs

Customer Service

Company: Barclays
Location: Henderson
Posted on: June 12, 2021

Job Description:

Customer Service Representative - Care Henderson, NV

As a Barclays Customer Service Representative in our Care Department, you will be delivering the highest standards of customer service and creating exceptional experiences by actively listening and establishing rapport with our customers. Customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving change to be the digital leader in the market, which means our customer services teams are more important than ever.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

The Care call center is a 24/7 operation and non-traditional shifts may be anticipated (i.e. non-standard business hours or weekends).

What will you be doing?

You will be receiving inbound phone calls from customers and service their needs effectively and efficiently. Listening actively and establishing rapport with our customers Understanding and analyzing customer needs while still adhering to compliance regulations and security policies

What we're looking for:

High School Diploma or equivalent 1+ years of experience in customer service/call center experience Excellent oral communications skills and written skills Extremely customer-focused; positive with a professional attitude

Skills that will help you in the role:

Strict attention to detail, understands importance of accuracy and responsiveness Good PC and internet skills with very good organization and work prioritization skills Banking or credit card experiences a strong plus Sales experience is preferred for cross selling, up selling and down selling

Where will you be working?

On the Henderson campus, you'll find a full-service caf; recreational rooms complete with snacks, ping-pong and foosball tables; plus, free parking. We pride ourselves on our inclusive culture focused on celebrating the diversity of all of our colleagues! The Henderson campus also offers plenty of opportunities to get involved and give back to our community.

Keywords: Barclays, Henderson , Customer Service, Other , Henderson, Nevada

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Nevada jobs by following @recnetNV on Twitter!

Henderson RSS job feeds