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Service Order Coordinator

Company: Cashman Equipment
Location: Henderson
Posted on: November 19, 2021

Job Description:

This position is intended to be a full time position. ESSENTIAL FUNCTIONS: * Open and maintain service work orders. * Ensure all related documents and reports are processed accurately and in a timely manner. * Maintain accurate service work order status. * Coordinate and communicate with all involved departments. * Maintain performance in accordance with the department standard. ADDITIONAL RESPONSIBILITIES: * Recommend changes to practices that will assist in the efficient efforts of all involved in the service repair process on an as needed basis. * Work varying shifts and overtime as business needs arise. * Adhere to company policies, procedures, and regulations. * Enable Cashman to achieve its objective of Safely Home. Everyone. Every Day--- by promoting a positive safety culture and adhering to all company safety policies, procedures, and practices. * Report any unsafe acts or conditions. * Deliver Cashman's "Best Customer Experience" for all internal and external customers on a consistent basis. * Other duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: * Proficient computer technology skills, including ability to utilize company authorized software. * Achieve company goals of customer satisfaction and profitability through leadership qualities demonstrated and timely employee feedback. * Ability to develop and maintain good working relationships with all co-workers and customers, and to use good judgment in recognizing scope of authority. * Effectively participate as part of a team, leading and assisting where appropriate and requesting assistance when needed. EDUCATION AND EXPERIENCE: * High School diploma, GED or trade school equivalent. * Use of Microsoft Office products, including Word, Excel, and Outlook. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Professional appearance and demeanor consistent with position and responsibilities. * Self-motivated and detail oriented; work with minimum supervision. * Sit 7 - 8 hours in a day. * Occasionally/frequently lift up to 20 lbs. * Must be able to occasionally/frequently bend, squat and climb. * Must use hands for repetitive simple grasping, pushing, pulling and fine manipulation. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office/inside environment. * Occasional exposure to shop/warehouse/outside environment.

Keywords: Cashman Equipment, Henderson , Service Order Coordinator, Other , Henderson, Nevada

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