Bilingual Claims Customer Service Representative-Initial Loss-*SIGN ON BONUS-Terms & Conditions Appl
Posted on: January 13, 2022
Job Description Kemper is one of the nations leading specialized
insurers. Our success is a direct reflection of the talented and
diverse people who make a positive difference in the lives of our
customers every day. We believe a high-performing culture, valuable
opportunities for personal development and professional challenge,
and a healthy work-life balance can be highly motivating and
productive. Kempers products and services are making a real
difference to our customers, who have unique and evolving needs. By
joining our team, you are helping to provide an experience to our
stakeholders that delivers on our promises.
If youre a Customer Service professional with a passion for helping
others, its time for you to take advantage of this unique
opportunity. We are seeking a Claims Customer Service
Representative-Initial Loss in our Henderson/Las Vegas location. In
this role, you will serve as the first point of contact for our
customers and provide them with an exceptional customer experience.
No experience is required in the insurance field for this position.
We offer a paid state-of-the-art training program, to get you
prepared on everything you need to know about insurance claims and
help you succeed in this role. This position is eligible for a
$1,000 sign on bonus (Terms and Conditions Apply.
Provide superior and responsive customer service in a call center
at all times.
Receive incoming calls from customers regarding claims.
Enter information into the claims system Initiating the claims
Answer customer questions and provide information when possible,
directing requests to the appropriate departments as necessary.
1 year of customer service or call center experience required
High school diploma or GED required
Excellent telephone etiquette
Good typing skills 25 WPM with 95% accuracy required
Excellent planning and organizational skills
Bilingual in Spanish and English
Kemper is proud to be an equal opportunity employer. All applicants
will be considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, veteran, disability status or any other status protected by
the laws or regulations in the locations where we operate. We are
committed to supporting diversity and equality across our
organization and we work diligently to maintain a workplace free
Keywords: Kemper, Henderson , Bilingual Claims Customer Service Representative-Initial Loss-*SIGN ON BONUS-Terms & Conditions Appl, Other , Henderson, Nevada
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