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Bilingual Claims Customer Service Representative-Initial Loss-*SIGN ON BONUS-Terms & Conditions Appl

Company: Kemper
Location: Henderson
Posted on: January 13, 2022

Job Description:

Location(s)
Henderson NV
Details
Job Description Kemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kempers products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

If youre a Customer Service professional with a passion for helping others, its time for you to take advantage of this unique opportunity. We are seeking a Claims Customer Service Representative-Initial Loss in our Henderson/Las Vegas location. In this role, you will serve as the first point of contact for our customers and provide them with an exceptional customer experience. No experience is required in the insurance field for this position. We offer a paid state-of-the-art training program, to get you prepared on everything you need to know about insurance claims and help you succeed in this role. This position is eligible for a $1,000 sign on bonus (Terms and Conditions Apply.

Position Responsibilities:
Provide superior and responsive customer service in a call center at all times.
Receive incoming calls from customers regarding claims.
Enter information into the claims system Initiating the claims handling process.
Answer customer questions and provide information when possible, directing requests to the appropriate departments as necessary.

Position Qualifications:
1 year of customer service or call center experience required
High school diploma or GED required
Excellent telephone etiquette
Good typing skills 25 WPM with 95% accuracy required
Excellent planning and organizational skills
Bilingual in Spanish and English

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

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Keywords: Kemper, Henderson , Bilingual Claims Customer Service Representative-Initial Loss-*SIGN ON BONUS-Terms & Conditions Appl, Other , Henderson, Nevada

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