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Remote Client Advocate

Company: VirtualVocations
Location: Henderson
Posted on: June 25, 2022

Job Description:

An employee benefits solutions and consulting agency is filling a position for a Remote Client Advocate.

Core Responsibilities Include:
Processing all incoming enrollment, claims, billing and eligibility questions
Scrubbing all applications and identify situations where clarification needs to be made that could have an adverse effect on the eligibility for a participant
Resolving escalated issues such as urgent enrollments, unexpected pharmacy disputes, exception requests, etc
Qualifications Include:

3+ years of customer service experience required in a broker or insurance carrier setting
Advanced knowledge of medical insurance and the ability to communicate information to customers
MS office experience and computer savvy
Professional phone etiquette and a pleasant tone
Positive attitude and excellent verbal and written communication skills
Ability to thrive in a fast-paced environment without constant supervision and direction

Keywords: VirtualVocations, Henderson , Remote Client Advocate, Other , Henderson, Nevada

Click here to apply!

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