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Credit Operations Specialist - Nightshift

Company: Barclays
Location: Henderson
Posted on: November 22, 2022

Job Description:

Credit Operations Specialist - Night shift
Henderson, NV

Build your future with Barclays and join our team of Credit Operations Specialists.

As a Barclays Credit Operations Specialist, you will review new credit applications, identify potential credit fraud risks, and make judgmental lending decisions. Your purpose will be to focus on accuracy, fraud minimization, and excellent customer service.

$42,640 - $46,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. it does not include any other type of compensation or benefits that may be available.

When will you be working?

The call center is a 24/7 operation, and we offer a variety of weekly shifts, including non-standard business hours and/or weekends. Typically, our night shift Credit Operations Specialist shifts begin between 6pm and 8pm and end between 4:30am and 6:30am. Note: Training will be in-person during daytime business hours (M-F) for 6-8 weeks onsite.

What will you be doing?

Being responsible for decision-making on new credit card applications using Barclay's lending philosophy
Being required to assess credit/fraud risk on each application
Making outbound calls as necessary to develop additional information to facilitate final disposition of applications
Processing inbound calls from customers and/or other Barclays associates
Contributing ideas and recommendations for process improvements to the department or company
Working on management approved projects that will improve efficiency
Identifying trends/issues on a daily basis and bringing to the attention of the management staff
Assisting with user system testing and other special projects as assigned

What you'll get in return:

A reward package is offered which can be tailored to your own needs. A competitive salary starting at $42,640, opportunities to earn incentive payments and a training completion bonus of $500. We offer a range of benefits that support you and your family from day one including medical, dental, vision, life insurance options, disability coverage, 401(k) retirement plan, family planning benefits including fertility coverage and adoptive assistance, recognition plans and competitive discount programs.

We love to see our people succeed, so we offer ample training and development opportunities. To help you on your education journey, we can provide tuition assistance, reimbursement, or student loan support.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. As an important and growing presence in the USA, we offer careers providing endless opportunity.

What we're looking for:

1 year experience in a similar role / environment
Excellent verbal and written communications skills
Extremely customer-focused with a positive and professional attitude
Organization and work prioritization skills

Skills that will help you in the role:

College level education
Computer literate proficient PC skills
Knowledge of Microsoft Office, including Word, Excel and PowerPoint

Where will you be working?

You will be working at Barclays Services Henderson. A fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today's demands, answering tomorrow's questions, and redefining the future of customer support in finance.

Keywords: Barclays, Henderson , Credit Operations Specialist - Nightshift, Other , Henderson, Nevada

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