Audi Service Advisor

Company: Audi Henderson
Location: Henderson
Posted on: May 21, 2023

Job Description:

Are you looking for an opportunity to be part of a Elite team? Audi Henderson is looking for a Service Advisor .

*Service Advisor - Job Benefits:
*We provide a thriving, positive, and professional work environment with the best people in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Paid Vacation!
• Paid Holidays!
• Health, Dental, and Vision Insurance!
• 401(k) Benefits!
• Great working environment!
• No Sundays!
  Service Advisor - Job Responsibilities:
  
  • Greet customers and assist them with any inquiries.
  • Consult with customer on service needs, recommendations, and applicable service needs.
  • Document services recommended and/or declined and ask for follow up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes.
  • Remain involved with delivery of vehicle to customer upon completion, to assure all customer concerns are addressed.
  • Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience.
  • Build strong relationships with the customers.
  • Other duties may be assigned.
    
    Service Advisor - Job Requirements:
    
    • Audi/VW Experience preferred.
    • Experience required.
    • Excellent customer handling skills are required.
    • ADP/CDK experience a plus.
    • Excellent phone and up-selling skills.
    • Able to work efficiently and multi-task in a fast-paced environment.
    • Must be a good team player.
    • Strong written and oral communication skills are paramount.
    • Must have computer/IPad or tablet proficiency.
    • Valid Driver's License and clean driving record.
      *_We are an Equal Opportunity Employer.
      All applicants must be able to pass pre-employment testing to include background checks, MVR, and drug screen._*
      
      Job Type: Full-time

Keywords: Audi Henderson, Henderson , Audi Service Advisor, Other , Henderson, Nevada