Patient Care Coordinator
Company: Optum
Location: Henderson
Posted on: May 12, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The -Patient Care Coordinator -performs a wide variety of duties
associated with patient services. This position is responsible for
all components of the patient experience ranging from patient
in-take, office visit, patient close-out, and appointment
scheduling. The position also oversees the reporting function for
the clinic including compliance specific reports as well as
corporate statistics. -
Schedule: -Monday - Friday, 6:00AM - 6:00PM. Supervisor will
determine schedule. (8-hour shifts)
Location: -This position will require you to travel to the
following locations 50% of the time:
8410 W. Warm Springs Road, Suite 10, Las Vegas, NV 89113
58 N Pecos Road, Henderson, NV
2010 Goldring, Las Vegas, NV
Primary Responsibilities:
Scan insurance cards, making sure that all paperwork is filled out
correctly and signed
Collect co-pays and co-insurance, deductibles and balances
Keep front office and waiting room clean and stocked
Print schedules for medical assistants and physicians
Balance daily logs and money collected, posting payments when
balanced
Coordinate patients check out process
Schedule radiology and give pt lab orders
Confirm all FFS eligibility for all locations and update
eligibility form in EHR
Issue referrals for outside specialties
Obtain authorization for all office procedures and radiology if
needed
Answer phone calls from 3 phone queues (scheduling, high priority
and overflow)
Intake all demographic information for new patients
Update demographic information for existing patients
Collect insurance information
Route calls throughout the office to appropriate department
Coordinator intake consultation requests from physicians for on
call physician
Float throughout all the departments throughout all the clinics
Other responsibilities as assigned
What are the reasons to consider working for UnitedHealth Group? -
- Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
-Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at: -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
2+ years of experience working in a medical environment
1+ years of experience with knowledge of Nevada medical
insurances
1+ years of EMR experience
Intermediate level of proficiency with computer skills such as
Microsoft Word, Excel, Power Point, and other departmental specific
programs/applications -
Ability to travel 25% of the offices within the Las Vegas area
Preferred Qualifications:
1+ years of experience mentoring and training others
Knowledge of medical terminology and anatomy
Working knowledge of EPRG and Medicare Advantage quality
requirements
Strong communication and interpersonal skills, both in person and
via phone
Bilingual in English/Spanish
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The salary range for this role is $16.88 -to $33.22 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. -
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Henderson , Patient Care Coordinator, Other , Henderson, Nevada
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