Sr. Fraud Detection Analyst

Company: Barclays
Location: Henderson
Posted on: November 21, 2022

Job Description:

Fraud Detection Analyst
Henderson, NV

As a Barclays Fraud Detection Analyst, you will be responsible for protecting our customer's identity and protecting the bank from fraudulent activity on accounts. You also will be accountable for reviewing customer accounts that demonstrate potentially suspicious activity from a variety of reporting generated transactional alerts. Fraud Detection Analyst also reviews suspicious applications to verify information and protect victims from identity theft and application fraud.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

$44,000 - 55,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

What will you be doing?

* Serving as a Barclaycard ambassador and making sound judgment calls on behalf of the Company
* Managing accounts to determine the potential for fraudulent activity
* Handling incoming calls with professionalism
* Placing outbound calls as a source of comparison to account indicators
* Following established protocol and procedures
* Assisting agents in the resolution of customer escalations
* Acting as back up SME (Subject Matter Expert) for initiatives, while being supported by management
* Serving as a knowledge resource by maintaining a hands-on presence

What we're looking for:

* High school diploma or GED
* Minimum of one-year Fraud experience

Skills that will help you in the role:

* Excellent professional communications skills; able to collaborate and influence effectively expressing thoughts concisely to a wide range of stakeholders
* Display a high level of enthusiasm and customer service skills

Where will you be working?

On the Henderson campus, you'll find a full-service cafe; recreational rooms complete with snacks, ping-pong and foosball tables; plus, free parking. We pride ourselves on our inclusive culture focused on celebrating the diversity of all of our colleagues! The Henderson campus also offers plenty of opportunities to get involved and give back to our community.

Keywords: Barclays, Henderson , Sr. Fraud Detection Analyst, Professions , Henderson, Nevada