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Insurance Sales Manager - LAV

Company: e-TeleQuote Insurance
Location: Henderson
Posted on: May 15, 2020

Job Description:

Description:Essential Duties and Responsibilities:Ensure agents and team are meeting or exceeding Sales and Quality performance goals through the use of established metrics.Protect consumer private information.Plan, organize, and direct site sales strategies.Partner with leadership to determine daily, weekly and monthly sales incentive programs.Assist in skills assessment by measuring and reviewing periodic performance, delivering feedback, assessing reactions, and responding appropriately.Partner with site leadership (Site Director and Team Leaders) to identify development needs of staff to ensure they have the necessary tools to provide quality service and achieve goals.Provide agents with ongoing sales coaching and training to ensure performance and continuous improvement.Collaborate with Site Director to ensure Team Leaders are consistently and accurately completing and documenting individual sales coaching with each agent.Analyze statistical reports and other documentation to identify trends and implement enhancements to overall performance.Work with internal business partners to proactively develop continuous quality improvement initiatives surrounding customer service and client satisfaction.Develop and implement programs that enhance employee motivation and maintain a positive work environment.Communicate and implement and/or enforce site policies and procedures.Manage site sales incentive budget; report status to leadership on a regular basis.Assist leadership team with tactical planning for the site to ensure quality interactions with clients and enhance overall operational effectiveness.Perform other duties as assigned..Requirements:Education/Experience Requirements:Bachelor's Degree in a related field or the recognized equivalent in work experience.3-5 years' experience as a leader in a sales/call center environment.Inside sales experience in a Medicare and/or individual sales environment, preferably in a brokerage or insurance company with a successful track record of goal achievement.Knowledgeable in CMS and Health Care reform rules and regulations required.Budgeting and basic P&L management experience necessary.Qualification/Skill Requirements:Ability to present to large groups and motivate individuals in a sales environment.Advanced user-level knowledge of computer technology and computer operating systems including MS Office products.Ability to guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills; must be able to coach others towards meeting highly demanding sales goals.Ability to act as a role model and leader within the organization.Ability to demonstrate innovation, good judgment, and problem solving skills when making decisions.Excellent customer service and communication skills, ability to work under pressure while maintaining a professional demeanor.Strong analytical and project management skills.EOE AA/M/F/Vet/Disability#PM20PI119827246

Keywords: e-TeleQuote Insurance, Henderson , Insurance Sales Manager - LAV, Sales , Henderson, Nevada

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