Customer Service Representative

Company: Mission Bank
Location: Kingman
Posted on: May 4, 2021

Job Description:

Job DescriptionAt Mission Bank, we strongly believe that exceptional employees are essential to our success and we strive to provide a friendly, safe and healthy work environment. We currently offer group medical, dental, vision, life and supplemental insurance plans for all eligible regular full-time employees. If you are enthusiastic, friendly, and committed to delivering excellent customer service, then Mission Bank could be the place for you!We are accepting applications for a full-time Customer Service Representative in Kingman.Key duties:Successful candidates will accurately process, identify and address clients needs by providing a variety of services, which includes opening new accounts and performing any account servicing duties.Responsibilities may include:Setting up, verifying and entering customer data into system and maintaining accuracy of informationPreparing documents and disclosures in timely mannerFollow-up of documentation outstandingResearching and responding to account inquiries from customersSuccessfully managing multiple files and meeting deadlinesPerform other duties as assignedWork Experience, Skills required:Minimum one year of new accounts experienceExcellent customer service skillsUnderstanding of compliance, security, state and Federal regulations, bank policies and proceduresKnowledge of cash balancing, debits, credit and bank productsAbility to effectively manage time and resources to ensure work is completed efficiently and with established guidelinesTeam orientedExcellent verbal and written communications skillsProficient in Microsoft OfficeCompany DescriptionAbout Us: Mission Bank is an independent, locally owned and managed community bank. Our primary goal is to provide our customers with the highest level of premier, personalized service. We are a full service commercial and consumer banking institution. We offer a full range of banking products for businesses, professional firms and individuals residing in Kingman, Bullhead City, Flagstaff and the surrounding areas.Our Mission:Consistently deliver prompt, courteous, personalized service to our clients, strive to achieve superior long term value for our shareholders, and create an environment that promotes and rewards the development and positive contributions of our employees. Associated topics: client service, customer care, customer order, customer service, help desk, phone call, representative, service call, support specialist, trouble resolution

Keywords: Mission Bank, Henderson , Customer Service Representative, Sales , Kingman, Nevada