Customer Service Representative / Receptionist
Company: Nevada State Contractors Board
Posted on: November 16, 2021
Receptionist / Customer Service Position
The Nevada State Contractors Board is seeking a full-time
receptionist / Customer Service Representative and requests all
interested and qualified person to apply. The position reports to
the Licensing Supervisor in Henderson, Nevada.
The successful candidate will possess excellent communication,
customer service, data entry and record keeping skills, experience
working in an office environment, ability to meet customer
expectations in a positive and professional manner, and possess the
ability to multi-task in a fast-paced environment.
Duties and Responsibilities
- Answer incoming calls and responds to requests for
- Assist customers concerning a variety of issues related to
licensing and enforcement matters.
- Process incoming and outgoing mail.
- Prepare cash receipts for funds received.
- Perform data entry and record keeping tasks.
- Scan applications and documents into assigned document storage
- Willing to perform all other duties as assign.
Education and Experience
Graduation from high school or equivalent education and one to two
years of related experience in a professional office
Skills and Abilities
- Ability to effectively deal with all types of customers.
- Clearly communicate, both orally and in writing.
- Effectively operate a multi-line telephone system.
- Attention to accuracy and detail-oriented.
- Process and organize documents.
- Ability to process documents into a content document
- Be well-organized and attentive to detail.
- Have the ability to successfully multi-task.
- Demonstrate proficiency in Microsoft Word, Excel, using a
desktop computer, scanner and Outlook.
Salary and Benefits
Starting annual salary is between $31,827 - $47,740; to be
determined based on experience. Benefit package includes Medical,
Dental, Vision, Long Term Disability, 401 and 457 pension plans.
The Board is a quasi-State agency and employees are not
participants in the Nevada P.E.R.S. retirement program.
Keywords: Nevada State Contractors Board, Henderson , Customer Service Representative / Receptionist, Sales , Henderson, Nevada
Didn't find what you're looking for? Search again!