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Quality Assurance Agent

Company: Tort Intake Professionals
Location: Henderson
Posted on: November 24, 2022

Job Description:

Join our team of professionals in a contact center environment. Hiring immediately for quality assurance agents for our new office in the Green Valley. We are looking for experienced call center/ quality assurance agents for a great company and who will stay with us long-term.

*Job Description: *This is *NOT* a sales position. You will be verifying the information the agent entered matches the clients information. These are legal files, so accuracy & attention to detail is a must. You will be performing spell check, address & personal information verification.

*Job Requirements: *Experienced call-center/customer service/ legal secretary/ answering service agents only

* *PC literate (Microsoft office & web based software)*

* *Basic Legal Knowledge*

* *Basic Medical Knowledge*
* *Excellent oral and written communication skills*
* *Empathetic and personable, yet professional demeanor*
* *Reliable, dependable and customer-centric. Focused*
* *Disciplined and resourceful, personable*
* *Receptive to coaching feedback through regular one-on-one online meetings with supervisors and quality specialists*

*Wages and Benefits: *

* - Full time: 40 hours per week *

*$18.-$22. per hour **plus health insurance benefits*

*Schedule: *
* *8 hour shift*

*Hiring Insights*
*Hiring 8 candidate for this role*

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift

Ability to commute/relocate:
* Henderson, NV 89074: Reliably commute or planning to relocate before starting work (Required)

Experience:
* Customer service: 1 year (Preferred)
* Quality assurance: 1 year (Required)
* Writing skills: 1 year (Preferred)
* Litigation: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Tort Intake Professionals, Henderson , Quality Assurance Agent, Sales , Henderson, Nevada

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